Fonts: DO NOT USE the font styles available in the fonts palette (i.e. bold or italic). You must have an actual bold or italic font file loaded to choose from in your font list in order for the font to print correctly. It will look fine on screen, probably print okay to a desktop inkjet or laser printer, but will not print correctly to a high-resolution output device. We will not be held responsible for fonts not imaging as you expected if you use the font styles palette.
Check your document and verify you included all fonts used in your file. Review all text areas for extraneous blank spaces and extra "returns". If, while designing, you experimented with different fonts there may be fonts still attached to the text that are "hiding" blank spaces or extra returns between lines of text or at the ends of paragraphs or single lines of text. Verify there are no unused fonts remaining in your artwork by checking the list of fonts used in your documents file information. We will need ALL font files used in your document (even if the font only shows up in a blank space) before we can further process your document for printing. All fonts should be placed in a Zip or Stuffit file before being emailed or uploaded to avoid the possibility of being corrupted.
NOTE: To eliminate the need to send your font files you may convert your text to "curves" or "outlines". Keep in mind though, once text is converted it cannot be edited (i.e. phone numbers, spelling mistakes, e-mail addresses, grammatical errors, etc. can't be changed). For the greatest flexibility we DO NOT recommend converting text to outlines or curves.
Bleeds & File Sizes: Bleed is an extra amount of image or other elements that go beyond the finished trim size of your project (usually 1/8”). Once your job has been printed, we then cut it down to size, giving the appearance the image ‘bleeds’ off the edge of the final product rather than having a white or paper-colored border. Because the cutting is done in large stacks on machinery, there can be slight variances. Although the automated cutting machines are state of the art, some allowance must be made for shifting of the stack and/or the cutting blades.