US Privacy Policy

Policy Effective Date: May 1, 2023

At Folders.com, your privacy is as important to us as it is to you. Our Customer Personal Information Privacy Policy defines how Folders.com protects your privacy. This Privacy Policy describes:

• Why we collect personal information
• What personal information we collect and when it is collected
• How your information is used and protected
• When and with whom your information is shared
• What to do if you feel your personal information has been compromised

This Privacy Policy applies to all of the services and websites offered by Folders.com, our subsidiaries, and affiliated companies. Folders.com offers many different websites for many different business purposes. As this Privacy Policy applies to all of our websites, they are collectively referred to as Website throughout this policy. The Website is also governed by its Terms of Use. If any of the terms of this Privacy Policy directly conflict with the Terms of Use, the terms of this Privacy Policy will apply.

If you have any questions about this Privacy Policy, please feel free to contact us through our Website or write to us at:

Privacy and Compliance
Folders.com
1200 Kinne St #7A, East Syracuse, NY 13057

Information We Collect
This Privacy Policy applies to Personal Information, which is information that Folders.com collects from you as a customer that specifically identifies you as an individual. This information is collected to provide you with the products and services you have requested as well as to provide a pleasant shopping experience now and to improve the shopping experience in the future.

While we limit the information we collect, we do collect Personal Information when you:

• Place an order from our catalogs or on our Website
• Create an account on our Website
• Make a purchase at one of our retail stores
• Return an item, make an exchange or submit a rebate
• Inquire about our products or services or contact customer service
• Request a catalog
• Sign up for Folders.com email updates or other promotional materials
• Are referred to us through a marketing promotion
• Participate in a marketing survey, promotion or event

In order to provide our full range of services, we may collect Personal Information including:

• Name
• Address
• Telephone number
• Fax number
• Email address
• Transaction information
• Credit card, debit card, or checking account information

In order to provide you with a better shopping experience and to improve the quality of our services, we may combine the information you submit under your account with other information that we may receive from you, from third parties, or with other public demographic information. We maintain this information, along with a record of your purchases, in a restricted database.

Also, our Website is not directed at collecting Personal Information from children and we do not actively collect Personal Information from children under the age of 13.

How We Use the Information We Collect
At Folders.com, we always want to provide you with the easiest and best possible shopping experience from the time you begin looking for products and services through the delivery of your requested items. The information that we collect lets us meet this goal by allowing us to:

• Customize your shopping experience
• Confirm, process and track your orders
• Provide the products and services you request
• Contact you with questions or status updates regarding an order
• Deliver merchandise and services that you purchase online
• Respond to your customer service inquiries or requests
• Identify your product and service preferences
• Communicate great values and featured items to you
• Send you catalogs or promotional offers we believe will be of interest to you
• Send you Folders.com email updates
• Improve our merchandise selection, Website, retail experience and customer service
• Prevent or mitigate fraud and credit risk
• Administer billing and payment for your purchases
• Administer promotions, contests, sweepstakes and rewards programs
• Comply with applicable law, legal procedures, requirements, regulations and statutes
• Folders.com does offer some of our services in connection with affiliated companies as well as other third parties. Third party websites may have different privacy practices than described in this
• Privacy Policy. We strongly encourage you to read the privacy policies associated with third party websites as this Privacy Policy applies only to the Folders.com Website, Folders.com services, and Folders.com handling of Personal Information.

Personal Information that you provide to third party websites may be sent to Folders.com in order to deliver the services you have requested. You can be assured that we will process Personal Information that we receive from these websites in accordance with this Privacy Policy.

Choices for Personal Information
To further improve your shopping experience, Folders.com partners with third party vendors to evaluate how the Website is used and to provide continuous improvement for our services. Like most websites, we use "cookies" for a variety of purposes to improve your visits to the Website. Cookies are pieces of information that a website transfers to the hard drive on your computer for record–keeping purposes. For example, we use cookies to understand which web pages are visited, how often they are visited, to remember you when you return to the Website, and to generally make the Website more user–friendly.

Most browsers are initially set up to accept cookies. You may decide to reset your browser to refuse all cookies or to notify you when a cookie is being sent. However, if you do decide to refuse all cookies please be aware that some Website features and Folders.com services may be unavailable or may not function properly.
Choices for Receiving Promotional Material

You may also decide to opt–out of receiving promotional mail and/or email from Folders.com. Simply notify us of this decision by one of these methods:

• Follow the unsubscribe link on any promotional email received from Folders.com
• Send an email
• Call us at 1-212-473-7338
• Write to us at
  Folders.com
  1200 Kinne St #7A, East Syracuse, NY 13057

Please note that any opt–out request sent via postal mail may take at least sixty (60) days to become effective. You may still receive email or postal mail from other affiliated companies and third parties if they have received your email or postal address from sources other than Folders.com or as a result of their own transactions or experiences with you. You will also continue to receive email or postal mail if you request to hear from us again at a later date.

Information Sharing
In the normal course of business Folders.com shares Personal Information with third parties. We do this in the following, limited circumstances:

• Personal Information is provided to our subsidiaries, affiliated companies or other third parties for the purpose of processing the information on our behalf. We require that these parties agree to process this information based on our instructions and requirements consistent with this Privacy Policy.
• We may disclose Personal Information as reasonably necessary to: (a) satisfy applicable law, regulation, legal process or enforceable governmental request, (b) enforce applicable Terms of Service, including investigation of potential violations thereof, (c) detect, prevent or otherwise address fraud, security or technical issues, or (d) protect against imminent harm to the rights, property or safety of Folders.com, its customers or the public as required or permitted by law.
• We may disclose a customer's name, phone number, postal address and/or ordering information to carefully selected third parties for marketing purposes so that they may notify individuals of offers or services that may be of interest. We do not provide credit card or other financial information for marketing purposes.
• We may share with third parties certain pieces of aggregated, non–Personal Information, such as how many customers viewed a particular product or web page. Such information would not identify you individually.
  We may disclose and/or transfer Personal Information to a third party in connection with a merger, acquisition, or sale (including any transfers made as part of insolvency or bankruptcy proceedings) involving Folders.com or its affiliated companies or as part of a corporate reorganization, stock or asset sale, or other change in corporate control.

Information Security
Folders.com processes Personal Information for the purposes for which it was collected. The information is processed in accordance with this Privacy Policy, any additional privacy notices that may be associated with the service we are supplying, applicable law, or your authorization or consent.

Folders.com maintains reasonable and appropriate standards to safeguard your Personal Information.

Data Integrity
Folders.com takes reasonable steps to verify that the Personal Information we store and process is accurate, complete and current. We also depend on our customers to update or correct their online profiles and to contact us with changes in Personal Information whenever necessary by one of the following means:

• Follow the unsubscribe link on any promotional email received from Folders.com
• Send an email
• Call us at 1-212-473-7338
• Write to us at
  Folders.com
  1200 Kinne St #7A, East Syracuse, NY 13057
  

Unless otherwise required by law or for legitimate business purposes, we will make good faith efforts to correct or delete such data at your request when you notify us of an error or change in your Personal Information. To prevent unauthorized changes to someone's Personal Information, we ask individual customers to positively identify themselves before processing such requests.

Policy Enforcement
Folders.com regularly reviews its compliance with this Privacy Policy. Please feel free to direct any questions or concerns regarding this Privacy Policy or Folders.com's treatment of Personal Information to us through the Website or by writing to us at the email or postal mail address contained at the beginning of this document.

If we receive a written complaint, it is Folders.com's policy to contact the complaining customer regarding his or her concerns. We will investigate complaints promptly and diligently to address your concerns and resolve any dispute quickly.

What to do if you believe someone has improperly used your personal data.
If you believe that someone has improperly accessed or used your personally identifiable information supplied to Folders.com or has made purchases at Folders.com that you did not authorize, please contact us immediately.
Here are some additional things that you can do to protect yourself from identity theft if you think that your Personal Information has been compromised:

• Review Your Account Statements – Carefully review your bank, credit card, and other account statements every month to ensure that all of your account activity is valid. Report any questionable charges promptly and in writing to the card or account issuer.
• Check Your Credit Report – Check your credit report periodically to ensure that all your information is correct. You can obtain a free credit report once per year by visiting annualcreditreport.com or by calling 877-322-8228. Carefully reviewing your credit report can help you spot problems and address them quickly. If you have any questions about your credit report or notice any inaccuracies, contact the relevant consumer reporting agency promptly at the telephone number listed on the report.

Fraud Alert – Consider placing a fraud alert on your credit file. The fraud alert requests that creditors contact you before opening any new accounts or increasing credit limits on your existing accounts. You can place a fraud alert on your credit file by contacting one of three consumer reporting agencies listed below. You need to contact only one of the three agencies; the one you contact is required by law to contact the other two. You will receive confirmation letters in the mail and then will be able to order a credit report from each of the three agencies, free of charge. The fraud alert will remain in your credit file for at least 90 days.

Equifax                            
P.O. Box 740241
Atlanta, GA 30374
800-525-6285

Experian
P.O. Box 9532
Allen, TX 75013
888-397-3742

TransUnion
P.O. Box 6790
Fullerton, CA 92834
800-680-7289

• Consult the Federal Trade Commission. For more guidance on steps you can take to protect your information, you also can contact the Federal Trade Commission at 877–ID–THEFT (877-438-4338), or at the Identity Theft Clearinghouse, Federal Trade Commission, 600 Pennsylvania Avenue NW, Washington, D.C. 20580.

International Considerations and Safe Harbor

Folders.com complies with the U.S.-EU Safe Harbor Framework and the U.S.-Swiss Safe Harbor Framework as set forth by the U.S. Department of Commerce regarding the collection, use, and retention of personal information from European Union member countries and Switzerland. Folders.com has certified that it adheres to the Safe Harbor Privacy Principles of notice, choice, onward transfer, security, data integrity, access, and enforcement.

Changes to this Privacy Policy

Please note that this Privacy Policy may change from time to time. We will post any Privacy Policy changes on this page and, if the changes are significant, we will provide a more prominent notice. Each version of this Privacy Policy will be identified by its effective date found at the top of this document.

If you have any additional questions or concerns about this Privacy Policy, please feel free to contact us any time through this web site or at the email or postal mail address contained at the beginning of this document.

The Importance of a Comprehensive Privacy Policy

Key Summary:

• The significance of having a comprehensive Privacy Policy to protect data online.
• How Folders' Privacy Policy can help keep information secure.
• This article will cover the definition, importance, components, and real-world examples of Privacy Policies.

In today's digital age, online privacy is more important than ever. A strong Privacy Policy is essential for businesses to protect user data and build trust with customers. This article will delve into the definition and purpose of a Privacy Policy, legal requirements, the importance of data protection, components of a comprehensive Privacy Policy, and how Folders' Privacy Policy can help ensure data security and compliance. Stay tuned to learn how to create a user-friendly Privacy Policy and see real-world examples of its impact on customer trust and loyalty.

What is a Privacy Policy?

A Privacy Policy is a legal document that outlines how a website or app collects, uses, shares, and protects user data. It serves as a transparency tool to inform users about their rights and the organization's data practices. Websites and apps are required by law to have a Privacy Policy to protect user privacy and comply with regulations.

Definition and Purpose of a Privacy Policy

The main purpose of a Privacy Policy is to inform users about the collection and use of their personal information. It outlines what data is being collected, how it is being used, and who it is being shared with. This helps users make informed decisions about sharing their data and builds trust with the organization.

Legal Requirements for Having a Privacy Policy on a Website

Various privacy laws, such as the GDPR in Europe and the CCPA in California, require websites and apps to have a Privacy Policy. These laws dictate what information must be included in the Privacy Policy, such as the types of data collected, how it is used, and users' rights regarding their data. Failure to comply with these laws can result in fines and legal consequences.

Why is a Privacy Policy Important?

A Privacy Policy is important for protecting user data and building trust with customers. By clearly outlining data practices and security measures, organizations can show their commitment to privacy and transparency. This can lead to increased customer trust, loyalty, and compliance with privacy regulations.

Importance of Protecting User Data

User data is valuable and sensitive information that must be protected from unauthorized access and misuse. A Privacy Policy helps ensure that user data is collected and used responsibly, reducing the risk of data breaches and privacy violations.

Building Trust with Customers Through Transparency

Transparency is key to building trust with customers. By being open and honest about data practices, organizations can show that they respect user privacy and are committed to protecting their information. This can lead to increased customer confidence and loyalty in the long run.

Who Can Benefit from a Privacy Policy?

A Privacy Policy is essential for any individual or organization that collects and processes personal data online. This includes:

• Website owners
• App developers
• E-commerce businesses
• Bloggers and influencers
• Small businesses

When to Implement a Privacy Policy?

It is crucial to have a Privacy Policy in place from the moment you start collecting any form of personal data. This includes:

1. Launching a new website or app
2. Collecting email addresses for marketing purposes
3. Using cookies or tracking technologies
4. Processing payments or sensitive information
5. Sharing data with third-party services

Scenarios for Using a Privacy Policy

There are various scenarios where having a Privacy Policy is essential to protect user data and comply with regulations. These include:

• Creating a new website or app
• Launching an online store or e-commerce platform
• Collecting personal information for marketing campaigns
• Implementing tracking technologies for analytics
• Sharing data with third-party vendors or service providers

What Sets Our Privacy Policy Apart?

Our Privacy Policy stands out due to its comprehensive coverage of data protection measures and user rights. We go above and beyond legal requirements to ensure that user data is handled with care and transparency. By detailing the information collected, how it is used, and the security measures in place, our Privacy Policy instills confidence in users about their privacy.

Transparency and User Empowerment

One key aspect that makes our Privacy Policy special is the emphasis on transparency and user empowerment. We believe in giving users control over their data and providing clear information about how it is handled. This approach builds trust and fosters a positive relationship between users and our platform.

Various Ways to Utilize Our Privacy Policy

Our Privacy Policy can benefit a wide range of individuals and organizations that handle personal data online. Whether you are a website owner, app developer, e-commerce business, blogger, or small business, our Privacy Policy provides the necessary framework to protect user data and comply with regulations.

Customizing the Privacy Policy for Your Needs

One of the key features of our Privacy Policy is its flexibility and adaptability. We understand that different businesses have unique data practices and requirements. Therefore, our Privacy Policy can be customized to suit your specific needs and ensure that it aligns with your organization's data protection policies.